Troubleshooting common issues
Troubleshoot feed updates, empty results, push notifications, and sign-in problems.
Last updated July 22, 2026
Quick fixes for the most common issues.
My feed is not updating
- Refresh the page, then wait for the feed to reload.
- Clear your filters to check whether they were excluding every analysis.
- Remember that plan delay affects when an analysis becomes available: Free has a 15-minute delay, Trader has a 5-minute delay, and Analyst has no intentional delay.
I can't enable push notifications
- Push requires the Analyst plan.
- Check notification permissions in your browser and operating system.
- On iPhone or iPad, use Safari on iOS or iPadOS 16.4 or later, add Bekodia to your Home Screen, and open the installed app. See Push notifications.
I can't log in
- Confirm you verified your email after signing up.
- Try a password reset from the login page.
- Use the same sign-in method you originally selected.
My feed is empty
- Clear all filters.
- Check your plan's feed limit and delay.
- Refresh the page.
- If the feed remains empty, contact support.
Still stuck?
Use Contact support in the navigation to send us a message, or email support@bekodia.com. Include your account email, device and browser, the page where the issue occurred, and the approximate time. A screenshot can also help. Never send your password or complete payment card number.